Gift Packaging Options
Customize the packaging. Select one gift box or multiple gift boxes per order. It's your LAGOS, your way. All free with purchase.
Separate gift box and pouch per item.
A single gift box for entire order. Each item packaged separately in a pouch.

Here to Help

From advice on caring for your LAGOS
jewelry to help choosing the perfect gift,
our experts are pleased to assist
you in any way.

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Terms & Conditions

Terms & Conditions
Terms & Conditions
Opt-Out of Your Insider Subscription

You will receive promotional e-mails only if you have elected to opt-in. If you no longer wish to receive our e-mails, click on the unsubscribe link at the bottom of any e-mail communication sent by us. Or email with the subject line UNSUBSCRIBE. Please allow 7-10 business days to complete the removal.

Gift Card Terms & Conditions

CLICK HERE to order an electronic or mailed gift card. You may also call Customer Care at 877-925-4305  and a representative will be happy to assist you. Your gift card will arrive in a special gift package.

Sales tax is not applied to gift card purchases and will only apply to any merchandise items included in your order. The customer is responsible for any delivery to an incorrect or non-existent shipping address.

Gift cards may only be redeemed on They are not redeemable at any LAGOS retailers; such as Neiman Marcus, Nordstrom, or Bloomingdale’s. They are not redeemable for cash or credit except where required by law. For balance inquiries, please call 877-925-4305  or go online at > My Account .

LAGOS is not responsible for lost or stolen gift cards.


LAGOS accepts the following payment methods for online purchases:

  • Visa
  • Mastercard
  • Amex
  • Discover
  • JCB
  • Diners Club
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Paypal
  • Affirm

Credit Cards: The total amount of your order is allocated at the time your card is approved, although payment does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically canceled. A receipt is included with each order.

Debit Cards: Payment is deducted from your account at the time your card is approved.

For balance inquiries, please call 877-925-4305 or use our Gift Card Balance Page

Sales Tax

Sales tax is applied to your order based on the delivery state in the US. The total tax amount will be visible in the checkout.

Product Representation

Some items appear slightly larger or smaller than actual size due to screen default settings and photography techniques. Other items may be represented as larger than actual size to show details or smaller than actual size to show the entire item.

Typos and Errors

We aim to provide correct, up-to-date information on Unfortunately, it is not possible to ensure that this website is free of technical or human errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing. Some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, even after an order has been submitted - and to change or update information at any time without prior notice. Prices, descriptive information or imagery are subject to change without notice. We apologize for any inconvenience this may cause.

Secondary Sites

Please be aware that other sites accessed through our site, via the LAGOS blog or other pages on the website, may collect personal information. LAGOS is not responsible for outside websites’ policies and recommends you read their privacy policy when exiting our site.

Text Messages

If you elect to receive marketing and support text messages from us, either via our website or by sending a text message indicating your consent, you are providing (and signing) your prior express written consent to receive recurring marketing or promotional and support text messages from us (each, a “Text Message”) sent through an automatic telephone dialing system. These may include cart abandon messages. Message frequency varies. This service is optional, and your consent is not a condition for purchase. You can opt out of receiving any further Text Messages from this program at any time by replying “STOP” to any Text Message you receive from us. For help, reply “HELP” to any Text Message you receive from us or email In addition to any fee of which you are notified, your mobile provider’s message and data rates may apply to our confirmation Text Message and all subsequent Text Message correspondence according to your individual rate plan provided by your wireless carrier. Please consult your mobile service carrier’s pricing plan to determine the charges for browsing data and sending and receiving Text Messages. Under no circumstances will we or our affiliates be responsible for any Text messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number. If your carrier does not permit Text messages, you may not receive the Text Messages. Neither we nor the wireless carriers (such as T-Mobile) will be liable for any delays in the receipt of, or failure to deliver, any Text Messages, as delivery is subject to effective transmission from your network operator. Text Message services are provided on an “AS IS” basis. Data obtained from you in connection with any Text Message services may include your cell phone number, your provider’s name and the date, time and content of your text messages. We may use this information in accordance with our Privacy Policy to contact you and to provide the services you request from us. For more information on how we use telephone numbers, please read our Privacy Policy.


The trademarks of LAGOS may not be used without our written permission. Trademarks include but are not limited to: the LAGOS name, Caviar, logos, site images, product images, banner images, product descriptions, graphics, and scripts.

How to Contact Us

If you have any questions or comments about this Online Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by call us at 877-925-4305 or email at

You also may write to:

Attn: Customer Care
441 North Fifth Street
Philadelphia, PA 19123
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