TERMS & CONDITIONS

OPT-OUT OR CANCEL A MEMBERSHIP

You will receive promotional e-mails only if you have elected to opt-in. If you no longer wish to receive our e-mails, click on the unsubscribe link at the bottom of any e-mail communication sent by us. Or email customerservice@lagos.com with the subject line UNSUBSCRIBE. Please allow 5 business days to complete the removal.

GIFT CARD TERMS AND CONDITIONS

LAGOS gift cards are available at the LAGOS Flagship Retail Store in Philadelphia or LAGOS.com. CLICK HERE to order a gift card online or call Customer Service at 1-877- 588-2401 and a representative will be happy to assist you. Your gift card will arrive in a special gift package.

Sales tax is not applied to gift card purchases and will only apply to any merchandise items included in your order. The customer is responsible for any delivery to an incorrect or non-existent shipping address.

Gift cards may be redeemed on LAGOS.com. They are not redeemable at any LAGOS retailers; such as Neiman Marcus, Nordstrom, or Bloomingdale’s. They are not redeemable for cash or credit except where required by law. For balance inquiries, please call 1-877-588-2401 or go online at LAGOS.com > My Account .

LAGOS is not responsible for lost or stolen gift cards.

CREDIT CARD USE

LAGOS accepts the following credit cards for online purchases:

  • AMERICAN EXPRESS
  • VISA
  • DISCOVER
  • MASTERCARD

Credit Cards: The total amount of your order is allocated at the time your card is approved, although payment does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically canceled. A receipt is included with each order.

Debit Cards: Payment is deducted from your account at the time your card is approved. 

SALES TAX

Sales tax will be applied to your order based on the shipping address.

  • Philadelphia 8%
  • Pennsylvania, outside of Philadelphia, 6%
  • All other states, 0% sales tax

PRODUCT REPRESENTATION

Some items appear slightly larger or smaller than actual size due to screen default settings and photography techniques. Other items may be represented as larger than actual size to show details or smaller than actual size to show the entire item.

TYPOS AND ERRORS

We aim to provide correct, up-to-date information on LAGOS.com. Unfortunately, it is not possible to ensure that this website is free of technical or human errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing. Some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, even after an order has been submitted - and to change or update information at any time without prior notice. Prices, descriptive information or imagery are subject to change without notice. We sincerely apologize for any inconvenience this may cause.

SECONDARY SITES

Please be aware that other sites accessed through our site, via the LAGOS blog or other pages on the website, may collect personal information. LAGOS is not responsible for outside websites’ policies and recommends you read their privacy policy when exiting our site.

TRADEMARKS

The trademarks of LAGOS may not be used without our written permission. Trademarks include but are not limited to: the LAGOS name, Caviar, logos, site images, product images, banner images, product descriptions, graphics, and scripts.

HOW TO CONTACT US

If you have any questions or comments about this Online Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by call us at 1-877-588-2401 or email at customerservice@lagos.com.

You also may write to:

LAGOS
Attn: Customer Service
441 North Fifth Street
Philadelphia, PA 19123