Order Cancellation

We hope you will not, but we understand you may need to cancel your LAGOS order.

You may cancel any LAGOS order as long as the order status is in process. If your order status is shipped  it cannot be canceled.

Registered Customers: If your order has not shipped, please call toll-free 1.877.925.4305 and have your order number ready. A customer service representative will be available to help.

Non-Registered Customers: Please call toll-free 1.877.925.4305 to determine order status. To cancel your order, please have your order number ready.